Shipping Policy
At Infinity Sapphire, we proudly offer worldwide shipping to bring our exceptional gemstones from Sri Lanka to customers around the globe. Please review the following information regarding our shipping policy:
Shipping Methods
We provide international shipping to destinations worldwide, ensuring that our valued customers can enjoy our products regardless of their location. Shipping methods may vary based on the destination country and customer preferences.
Shipping Costs
Shipping costs for international orders are calculated based on the destination, package weight, and selected shipping method. Customers can view the shipping costs at checkout before completing their purchase.
Shipping Timeframes
International Standard Shipping: Orders are typically processed and shipped within 5-14 business days. Delivery times vary depending on the destination country and customs clearance processes. Estimated delivery timeframes will be provided at checkout
Tracking
Tracking information will be provided for all international orders. Customers will receive a tracking number via email once their order has been shipped. They can use this tracking number to monitor the status of their shipment throughout transit until delivery.
Shipping Restrictions
While we strive to ship to most countries worldwide, there may be some restrictions or limitations on shipping to certain regions or countries due to customs regulations or shipping carrier restrictions. If you have any concerns about shipping to your location, please contact our customer service team for assistance.
Shipping Insurance
Shipping insurance is included for all international orders to provide added protection and peace of mind for our customers. In the rare event that a package is lost or damaged during transit, please contact us, and we will assist you in filing a claim with the shipping carrier.
Order Processing Time
Orders are typically processed and shipped within 1-2 business days after payment verification. Customers will receive an email confirmation once their order has been shipped.
Shipping Policies
For more information about our shipping policies, including returns, exchanges, and additional fees for international orders, please refer to our Returns & Exchanges Policy.
If you have any questions or require further assistance regarding international shipping, please don't hesitate to contact our customer service team at contact@infinitysapphire.com
Thank you for choosing Infinity Sapphire for your gemstone needs, no matter where you are in the world!